As a savvy event marketer, armed with a budget and mission to improve event ROI, have you ever thought “I’ll just source Event Management Companies!”
Problem solved, right?
Wrong.
If you are responsible for your company's meetings, conferences, trade shows or events, you’ve probably thought about outsourcing this function at one time or another. However, if you’ve walked down this path, you know the obstacles these type of companies present, can quickly take up more resources than intended and fail to deliver on event goals due to frivolous spending.
Let’s face it, although they can help you with strategy, considering the cost of every piece of that strategy can be a game-changer to your bottom line.
So what do you do?
As event marketers ourselves, we are proud to admit that we are cost evaluating, penny-pinching, profit-margin-analyzing geeks to the core. In this blog post, we’ll expose some of the hidden costs associated with event management companies and teach you the key qualification to building a successful in-house events program.
Whether you are a well-known enterprise or an on-the-rise startup, a third-party event management company will have little to no knowledge of your internal event processes, organizational culture, or the tools and systems you are currently using to track cost of customer acquisition and return on investment.
Does that mean you can’t get them up to speed? Of course, not! However, consider the opportunity cost of doing so:
The opportunity cost of you taking the time to train an external resource vs. setting up an in-house event management software can result in hundreds of thousands of dollars of lost revenue. Having the right tools to manage calendars, budget and logistical details that go into managing marketing events can cut down on cost and improve the internal team’s efficiency making you look like an event Superhero!
There is a closely held industry secret…and we are ready to release it to the world! Dun, dun, dun… Event organizers will make A LOT of commission out of you as a client.
This is a dirty secret of the industry and will occur as a service fee at the end of your next statement from the event management company. For example, hotel, entertainment and other suppliers will give commission to those companies out of getting them as the suppliers to your event. This may force you into using vendors they already have relationships with at not much better cost than if you would have established the relationship yourself. This may not only affect the long-term costs of event management, but also limit the quality control and flexibility you have if logistics were handled in-house.
The solution?
Set up an in-house system that allows quality control of your event. The cost saving effort at the beginning of the process will enable you to achieve better ROI. Managing vendors internally, time-saving automated reminders, ready-to-use templates and checklists are just a few of the resources that the right event exhibitor software will help you establish to create a repeatable system proven to improve ROI with each event.
We’ve outlined 3 key qualifications of successful in-house event system that event management companies can hardly meet without mindlessly spending your event budget (hence affecting your end-of-year bonus money!)
Don’t get us wrong – outsourcing portions of your event can be beneficial and further maximize your ROI. We are not saying don’t use vendors, we are simply saying don’t fully trust the success of your event to an event management company. Using the right tools, setting the right goals, and being able to keep a close eye on external resources all from one place can prove to be the strategy that is right for you.
Events come in all different shapes and sizes and are walking at many different points along the path to success. But there is one universal truth for every event marketer: more leads = more meetings. More meetings = more sales. How you get those meetings – and keep profit margins high at the same time – is up to you.
Update: Santa Fe, N.M. – Aug 3, 2020 – Event management platform EventGeek relaunched today under the new name Circa, with an updated mission as the first and only event management platform built to help marketing teams adapt strategy and skills to succeed in the new world of virtual and hybrid events. While EventGeek was originally designed to help marketers coordinate logistics for dozens or even hundreds of in-person events, Circa adds virtual event measurement capabilities, ensuring that enterprise marketing and sales teams can adapt existing event programs effectively and unify engagement data across all their events, whether they are hosting or sponsoring an event, and whether events are in-person, virtual or hybrid.
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